Philips Hue bulbs allow the users to set a particular time for turning on and off. However, at times, your bulb might turn itself off at random! This might lead you to wonder, “why does my Philips Hue turn off by itself?”.
Several users have complained that their smart lights simply turn off by themselves without any issue in sight. However, they do not know that there could be several reasons for this problem.
There could be an issue with the Wi-Fi, connectivity, or signal strength. It might also be that the system is updating itself, which can cause the bulbs to lose connectivity temporarily.
So, let’s take a deeper look into why your Philips Hue bulbs turn off by themselves and what you can do to fix the issue.
Reasons why Philips Hue bulbs turn off on their own
Routines causing problems
There could be an issue with the Routines. Even if you’re sure there’s nothing wrong with the Routines, try this method out! The simple clean-up feature deletes all Routines but keeps the connections between the bulbs and the rooms.
To perform clean-up:
- Open the Hue app.
- Go to Settings.
- Tap on Bridge.
- Select Info.
- Then select clean up.
This method has worked for most! However, if this does not fix your problem, try the following tips.
Software and hardware issues
If it’s your first time using Philips Hue bulbs, keep in mind that the system undergoes regular updates to maintain its performance. That said, it is quite possible that the system shuts down and reboots itself for the updates to work.
So, if you have ruled out connection issues, something might have gone wrong with the software. Luckily, these issues are mostly with settings and updates that are easy to fix.
The first thing you need to check is the firmware. If your bulbs are working with an older firmware, you will need to update it since the lights will most probably face connectivity issues.
In addition to the software issues, it might be that your Philips Hue lights have run into hardware issues as well. However, the difference here is that hardware issues are not easy to fix. If the hardware controlling your smart lights system is damaged or has malfunctioned, you will need to replace it.
It could also be that your bulb or bulbs have turned faulty. In such cases, you cannot repair the bulb but simply replace them if under warranty. Otherwise, you will need to purchase new ones.
Internet connection issues
Perhaps the most common problem that causes Philips Hue bulbs to turn off by themselves is internet connection issues.
If you have been using Philips Hue, you would know that the bulbs require a certain bandwidth to function. If the signal happens to be weak or there is some issue with the connection, you will need to sort that problem out.
In some cases, the symptoms might be different but the problem would be the same. So, you will need to check and inspect the router or the Hub to make sure there is a strong connection between the bulbs and the system.
Poor signal strength
Poor signal strength is another common reason causing smart lights to turn off on their own. Signals allow smart devices to communicate with each other. So, if there is no or weak signal, the devices will act on their own or will simply shut off.
The best way to check if it’s a signal issue is by moving the lights and the Wi-Fi router closer to each other to ensure proper signal strength.
Another possible reason could be faulty wiring. If the wires happen to be damaged or there is a crack somewhere, the bulbs will struggle to keep up with the system. As a result, the bulbs will turn off by themselves.
Therefore, you will need to check the main cord connecting the lights and the system in such cases. It might be that you have multiple lines running the entire system, so, you will need to check each and everyone just to be sure.
If you find out that there isn’t a problem with the wires, it might be that your house wires are faulty. Unfortunately, you will not be able to fix this on your own and will need a professional’s help in this matter.
Faulty electrical outlet
As with faulty wiring, a faulty electrical outlet will not allow your smart lights to function properly.
If you have Philips Hue bulbs installed in different areas of the house and notice that lights in a certain area or room are going off on their own, try removing and installing them somewhere else to see if the problem persists.
If the problem goes away, it means you have a faulty electrical socket. In this case, you should remove all the devices connected to the outlet even if it is not affecting the performance of the other smart devices.
The reason is that faulty electrical outlets can become extremely hot and reach a point where they will explode and result in a fire hazard.
Final thoughts on why Philips Hue turns off by itself
As mentioned above, there could be several reasons causing your smart lights to turn off by themselves. Sometimes, the issue might be easy to fix but not always. However, don’t invest in a new bulb immediately; try using the tips above to solve the problem first! You might get lucky.