Simplisafe sensors are wireless sensors used as home alarms to warn the occupants of the home about any foreseen situations. But if an issue occurs, you might want to reset your sensor. But, how can you reset your Simplisafe sensors?
Installation of these sensors isn’t something heavy on your pocket. However, operating these devices is pretty tricky for someone with zero to little knowledge about technology. But you don’t have to fret about it because I am here to assist you in any issue you face regarding your Simplisafe sensors.
Start by unplugging your base station. Then, take off the battery cover present underneath your device through a screwdriver. Withdraw the battery for about 15 seconds, then put it back in along with the cover.
Voila! Your Simplisafe sensor has been reset.
Simplisafe sensors are a pretty common name in households in terms of security. These sensors provide around-the-clock security; hence they tend to give errors after long periods of usage. However, this isn’t something to worry about because you can easily fix your sensor at home.
- Check your battery’s health because this is the main reason why sensors stop working.
- Remove the battery cover present beneath your base station, then pull out the battery.
- Now, you have to get your battery analyzed. If your battery has expired, replace it with a new battery.
Finally, I presume now your Simplisafe sensor is working just like new!
First of all, you need to determine whether your sensor is the Original Simplisafe system (purchased in 2017 or earlier) or it is the Gen 3 Simplisafe system (purchased in 2018 or later). Once determined, go through the reasons below to understand why your sensor is unresponsive!
Original Simplisafe system
The Original system usually gives error when either:
- There’s an issue with the battery(s).
- The device is out of range from the base station.
Gen3 Simplisafe system
An error might occur in the Gen3 system if:
- Your device was programmed upon the order but never actually installed. This issue can easily be solved by removing the extra sensors through Devices on your keypad.
- Your sensor is out of the base station’s range.
- You have to replace your batteries.
You might want to check your batteries if your sensors don’t seem to work like they are expected to work. Your batteries might have expired, or maybe they have been displaced from their initial positions. For either of the cases, you need to remove the battery cover and assess your batteries.
Although the life expectancy of batteries for sensors is somewhere between 3-5 years, however, there’s still a slim chance that your batteries might have died way earlier than they were supposed to.
Here is a list of batteries needed that are common to both systems:
- Glassbreak sensor – One CR-123A Lithium 3V
- Keypad – Four AA Alkaline
- Auxiliary sensor – Four AA Alkaline
- Motion sensor – One CR-123A Lithium 3V
- Smoke detector – One CR-123A Lithium 3V
These battery requirements are specific to the Original system:
- Entry sensor – One CR-123A Lithium 3V
- Freeze / Temperature sensor – One CR-2450 Lithium
- Water sensor – Contact Simplisafe Customer Service for assistance.
- Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for assistance.
The following battery requirements are for the Gen3 system:
- Entry sensor – One CR-2032 Lithium 3V
- Water sensor – One CR-2032 Lithium 3V
- Freeze / Temperature sensor – One CR-2032 Lithium 3V
- DoorLock – Four AA Alkaline
- Carbon Monoxide (CO) detector – Contact Simplisafe Customer Service for free batteries.
This might be one of the most common issues behind your sensors being unresponsive. Your device may be placed at a considerable distance from your base station, due to which it will fail to connect.
The easiest way to solve this issue is by going through the following uncomplicated steps for your respective system.
Original Simplisafe system
- Press Menu on your keypad, then enter the master pin.
- Now, press 5 on your keypad (you will see 5. Test).
- Then, press Away to choose the 5. Test selection.
Your base station will then say that it is in test mode. You can test your Entry sensor manually by opening the door or window and tapping the Test button for the Glassbreak or Motion sensor.
If the base station names the sensor that it is currently working with, then that means that the error hasn’t occurred due to the device being out of range.
If the base station does not call out the sensor, then move the base station to a position where all the devices will be in its range.
Gen3 Simplisafe system
- Firstly, press the Menu on your keypad and make sure to enter your master pin.
- Maneuver to the Test Mode and press the rocker at the right to select it.
- Then, the base station will say that it’s in test mode. You can test out your sensors now.
In case the base station didn’t acknowledge one of the respective sensors that you tested, do as follows:
- Take the respective sensor down from its bracket and bring it closer to the base station.
- Now, test it out again to ensure the proper working of that sensor.
In this case, I advise you to change the base station’s position rather than the sensor’s because, in this way, all other sensors won’t be disrupted. Make sure to place the base station somewhere in the center of your property to ensure proper configuration with all the sensors placed at various points of your home.
Your Simplisafe sensor can be refreshed with the help of these 3-4 effortless steps.
- Bring your keypad within the range of your base station to configure it.
- Press the gear icon on the left to open up the install menu.
- Select the install updates option on the right side of the keypad.
- Now, the system will automatically install and reboot itself. This will take around 10-15 minutes.
And finally, your Simplisafe will be refreshed!
Sensors that are not required can prove to be a real disruption for other working sensors. It is the best decision to remove these sensors from your system. This will allow the rest of the sensors to work in a proper manner.
To remove the sensors which are not required, you have to follow the steps mentioned below.
- Press the Menu on your keypad and enter your master pin.
- Select the Devices option and navigate to the device you wish to remove from your system.
- Swipe to the bottom of that respective sensor’s listed Settings and press the Remove option.
- You can confirm the removal of that specific sensor with the help of the rocker on the right side of the keypad.
- Lastly, press the Off option to exit the Menu.
Simplisafe sensors get the job done perfectly and keep you safe at all times. However, operating these sensors is quite problematic for someone who is not tech-savvy. But you don’t have to worry about this limitation as I’ve provided you with a complete beginner’s guide to solving these confusing issues! Keep safe and happily operate your Simplisafe sensors.