Having Alexa control the Nest Thermostat is truly a blessing. You can change, adjust, and set temperature with a single voice command. However, there are times when Alexa is not discovering the Nest Thermostat. Such a situation might arise due to multiple reasons. But worry not because there are fixes available too. Let’s get into the article!
If your Alexa is not discovering Nest Thermostat, then restart both Alexa and Nest. Then, re-enable the skill for Nest in the Alexa app.
Alexa might not be discovering Nest due to a software glitch. Apart from this, out-of-date software, wrong bandwidth of the Wi-Fi router, and the incorrect entry of login details can be possible reasons too. Running a few tests and making some amends will make Alexa discover the Nest Thermostat easily.
The Possible Issues
Several messages may appear when Alexa is not discovering the Nest Thermostat device. The most common ones include:
- Alexa not being able to connect with the Wi-Fi connection
- Alexa not being able to understand the functioning
- The Echo registration failure by Amazon
- Need of a code for the Thermostat to work
- Requirement of a troubleshoot for either device
If Alexa is not discovering your Nest Thermostat, follow the steps below to figure out and solve the issue.
Step 1: Restarting the devices
Probably the first and the easiest way to make both the devices connect is to restart them. There could be a glitch preventing them from connecting. You can get rid of it with this soft reset (restart).
Step 2: Compatibility issues
Do check if your Nest is a newer model or not. Alexa cannot work with the older Nest models. That’s why it might not be discovering your thermostat.
Step 3: Update the Alexa app
There is a possibility that Amazon has come up with an update for the Alexa app, but you haven’t updated the app yourself.
Step 4: Use a 2.4 GHz Wi-Fi band
Despite being common today, the 5.0 GHz bandwidth isn’t very favorable for your smart home devices. It can end up affecting the connectivity between the linked devices.
The traditional 2.4 GHz band is what your Thermostat may need to connect with Alexa. The band your router is using needs to be checked before searching for other ways to reconnect these two items.
Try changing the band to 2.4 GHz, and reconnect the devices. This will hopefully help you in solving the problem.
Step 5: Install and enable or re-enable the Nest skill
Skills allow you to connect different devices to Alexa and operate those devices more easily. A skill for Nest also exists; it allows you to ensure that the Nest Thermostat is working perfectly.
So, go ahead and install the Nest skill, then enable it, and your Nest and Alexa will function well together. If you already have the Nest skill enabled, then restart your devices and re-enable the skill.
However, if your Nest is an older model, then Alexa won’t work with it.
Step 6: Checking the Nest account
Though it is quite a basic step, a lot of people tend to ignore this. Check whether Alexa is a part of your Nest account or not!
Step 7: Rechecking the login details
There is a possibility that you’ve entered incorrect login details. Sometimes, android phones capitalize the first letter automatically, which can lead to incorrect detail entry. So, make sure to check your login details!
When your devices aren’t working together, even when they’re supposed to be compatible, it’s a huge bummer. There are a number of things one must check to ensure the proper connection is made. When it comes to the Nest Thermostat and Alexa, there isn’t any simple fix because there can be a number of issues. I’ve listed down most of them so that you can go through each one and get your devices working in sync asap!